If you need a professional answering service? Look no further. Paperclip offers a competitive telephone answering service to support SMEs. In today’s fast-paced business world, missing a call could mean missing a valuable opportunity. That’s where we come in. At Paperclip, we offer a reliable, professional, and UK-based answering service tailored to suit businesses of all shapes and sizes — with a particular focus on supporting small and medium enterprises (SMEs).
As part of the team here at Paperclip, I’m proud to say we deliver more than just message taking. We provide peace of mind. Our answering service ensures your customers always receive a warm, professional welcome — whether you’re in a meeting, out of the office, or just focusing on what you do best.
Why SMEs Choose Paperclip’s Answering Service
There’s no shortage of telephone answering providers out there. But here’s why more and more UK SMEs are choosing Paperclip:
- UK-based, friendly receptionists
- Messages delivered instantly via email or SMS
- Overflow, out-of-hours, and holiday cover options
- No long-term contracts or hidden fees
- Personalised call handling to match your brand voice
If you need a professional answering service? Look no further — Paperclip offers flexible plans and a people-first approach that ensures your business never misses a beat.
A Great Solution for All Types of Answering Service Needs
Whether you’re a solo entrepreneur, a growing start-up, or an established SME, we’ve got a solution that works for your specific situation. Our telephone answering services are scalable and can be adjusted as your business evolves.
👩💼 Small Businesses & Start-ups
Stay professional from day one — even if you’re running your company from home. We answer your calls using your business name and handle each interaction with care.
🏢 Growing Teams
Too many calls disrupting your workflow? Our overflow answering service ensures your team stays focused while we handle the front line.
🕓 Out-of-Hours Support
Don’t let business stop at 5pm. We provide evening, weekend, and even 24/7 answering services so you’re always reachable when it matters.
🌍 Virtual Receptionist Services
We don’t just take messages — we can transfer calls, answer FAQs, book appointments, and serve as your virtual receptionist.
From high call volumes to seasonal spikes, Paperclip provides a great solution for all types of answering service needs.
What Sets Paperclip Apart?
When reviewing other high-ranking answering service providers, we found many lacked flexibility, transparency, or human touch. At Paperclip, we’re proud to do things differently:
- No scripts – Our team sounds natural and human, never robotic
- Flexible packages – Only pay for what you need
- Real people – No bots or call centres abroad
- SME-focused – We understand your challenges because we’ve been there
We take the time to understand your business and your customers — so every call is handled just as you would handle it yourself.
FAQs About Answering Services
1. How quickly do I receive messages from your answering service?
We send messages immediately via your preferred method — email, SMS, or both. You’ll never be left waiting for an update.
2. Can you transfer calls to me if needed?
Yes, absolutely. We can act as a virtual receptionist, screening and forwarding calls based on your instructions.
3. Is there a setup fee?
No. At Paperclip, we believe in transparent pricing. There are no hidden setup fees, and you can get started quickly.
4. Can you handle industry-specific enquiries?
Yes. We work with clients in a wide range of industries including legal, property, healthcare, and trades. We’ll tailor our approach to suit your industry needs and terminology.
Join Hundreds of UK SMEs Who Rely on Paperclip
If you need a professional answering service? Look no further. Paperclip offers a competitive telephone answering service to support SMEs. Whether you want to present a professional front, reduce missed calls, or improve your customer experience, our friendly team is here to help.
Let’s make sure every call counts — even the ones you can’t answer yourself.
